I’m an instructional writer and an e-learning developer. I’m also a storyteller. Ever since I was a child, I’ve always been drawn to stories. I love to read stories and write my own private “novels” that I keep to myself.
When I design a new course for a client, I ask them to put on their storyteller hat and tell me some of their business’s common stories. Every organization has a story to tell (especially sales organizations) such as:
- The prospect they lost.
- The Help/Support customer call that ended in angry letters to the president.
- The performance evaluation session that almost caused a lawsuit, etc..
And, the positive stories! Think of the three scenarios I just briefly described and image positive outcomes to replace the negatives.
Scenarios Add Humanity to a Cold, Unfeeling Device
e-Learning needs to incorporate human, real-world business stories to add real life and measurable work performance “a ha!” moments while the learner stares at a cold, unfeeling computer monitor or mobile device’s screen. When you design scenarios and tell your organization’s stories, you:
- bring the human, real-life component to your course design;
- draw your learners into that cold, unfeeling device and the business stories they contain; and
- encourage your learners to make work performance-based decisions or choices.
The goal is to get your learners to put themselves inside the scenario, the business story, and (we always hope) learn to improve their decisions at work. Performance improvement through stories!
And if you use Articulate’s tools, there is an easy, three-step process you can use to build your scenarios.
Building Three-Step Scenarios Using Storyline
Nicole Legault, staff member at Articulate posted the below tutorial to her blog, “Nicole’s blog” at the URL below, and it’s worth a read because the steps are so easy to do in Storyline:
Articulate Storyline Steps
- Add your question and choices to the slide.
- Select Convert to Freeform.
- Select the Pick One interaction.
- Edit or revise the 2 layers for the feedback you want for the Correct and Incorrect choices.
This is so easy to do. You can even build your the questions and options/choices for your scenarios inside PowerPoint and then use Storyline’s Import feature to bring those PPT slides into your *.story file.
Time to Tell Stories!
You know you want to tell stories to make your e-learning courses more engaging. I know you do! So, let me help you! Contact me and I’ll fire up my Storyline tool and together we’ll design some engaging scenarios to improve your learners’ performance!