The Design and Implementation of Onboarding Programs
I have loved doing instructional design and training delivery for new employee orientation. It’s fun to tap into the newness and the excitement the new hires feel about their new job, their new employer.
Along with talented teams at various companies, I instructionally designed and then facilitated the classroom sessions. I also walked around as a facilities Tour Guide, showing off various areas of the companies’ facilities to give the new hires a geographic sense of place. In a large office building, it helps to know where to find all of the restrooms and coffee makers.
I created a Welcome Guide based on the new hire’s “survival” needs. That is, what the new employee needs to know on the first day, the first week, and the first month.
I really enjoyed creating that guide, and trying to remember what it was like to be an employee at the company on my first day.
I also contributed a storyboard of about 20 screens to the e-learning component of the Orientation program that new employees accessed via the LMS after they attended the instructor-led session.
Companies are dynamic organizations, and this means New Employee Orientation constantly evolves and needs revisions. I worked constantly with SMEs (Subject Matter Experts) to update existing content for both the classroom sessions as well as the online modules.
One of these days, I hope to get on a project where I would instructionally design a mobile new employee orientation experience. And, I would add a social media component to the experience. Can you imagine that? I have some ideas and designs already in my mind.
Have you designed and implemented an mLearning (mobile learning) format for your New Employee Orientation? If yes, I’d love to hear about it!